How to Help Employees Overcome Fear of Failure Without Pretending It Goes Away
By Gal Tzhayek ·
Let me start with something most advice on this topic skips. Fear of failure isn't going to disappear. Not from your employees, not from your best managers, and not from me.
Honestly, I wouldn't want it to. A life without fear isn't something I aim for, and I don't recommend it to anyone. Fear keeps you off a busy road. It keeps your hand away from a strange dog that's barking and straining at its leash. And it works well beyond physical danger: it warns us before a bad financial move, or before a mistake that will cost us socially later on.
The trouble is that fear was built to keep us safe, not to make us fulfilled. So it easily loses its balance, and starts protecting people from the very things they want to do.
So the goal isn't a fearless team. The goal is a team where fear is smaller, better understood, and not the one making the decisions. Here's how I think about getting there.
Three things decide how big the fear gets
When I teach about fear, I describe three factors that shape how afraid a person is of failing. Every one of them can be worked on.
What failure looked like before
The first is the person's history with failure. And it isn't only their own history.
Picture a child whose parents, every time they get near a dark hallway, rush ahead nervously and switch on the light. Nothing bad ever happened to that child in the dark. There's still a real chance they grow up afraid of it. Protecting someone from failure, with the best intentions, works the same way. What the child learns is that failing must be something terrible.
That's why with my own kids I try to create failure experiences that are as positive as I can make them. I let them try. I let them fail. I don't pretend they didn't fail. We say it, we talk about it, and I praise the effort.
Failure we watch happen to other people counts too. Some early experiences of watching things fall apart around me shaped how I behaved for years. In my early relationships I always planned the ending in advance, and I was often the one who walked away before it could happen to me. I never consciously thought "this will fail." It ran me anyway, until I did the inner work.
For a manager, the practical point is this: you don't know what your employee has watched go wrong before they got to you. Every time a failure happens on your team, the way you handle it either adds to that history or starts rewriting it.
How much the task matters
The second factor is how much the task means to the person. I'll keep this one short, because the answer is not to hand people smaller, safer tasks. You want them on big, meaningful work. So expect more fear there, and treat it as logical, not as a sign that something's broken.
How capable they feel
The third is the person's sense that they can actually do it. Of the three, this is the most flexible and the most in our hands.
It's built in steps, and each bigger step asks for a new level of it. When I built my college, believing I could grow it to one size didn't mean I believed I could grow it many times bigger. Every jump meant raising that sense of capability again. Relationships work the same way. Feeling great as a couple doesn't stop you from being scared before moving in together, getting married, or having a child.
So when a strong employee freezes before a promotion or a bigger project, it isn't a contradiction. They built capability for the last level, not yet for this one.
I told a practitioner I mentor something similar when she worried that not every process she runs would work. Nobody said it has to be a hundred percent. That kind of confidence comes from doing: from being in the room with people and doing the work.
Rational and irrational fear need different treatment
A basic mistake I see all the time is lumping every fear together and handling them all the same way.
A rational fear comes from a real danger, something that could actually happen and that you'd want to avoid. The irrational part is what inflates it.
Take someone who has never given a talk and now has to present to 400 people. The chance that the talk goes badly, and that it damages a relationship or their next promotion? That's rational. It can happen. The voice that says "they'll laugh at me and my life is over"? That's irrational.
The same fear can even be rational for one person and irrational for another. I once discussed this with people who were scared they wouldn't keep up with their mortgage payments. For them specifically, the worst case was selling the house and buying a cheaper one. Unpleasant, not a disaster. For someone in a different financial situation, the same fear could be completely rational.
Here's the exercise I'd give any employee who's stuck. Write down every bad thing you think could happen. All of it. Then go through the list and tag each item: rational or irrational.
For the rational items, choose a level
There are four ways to respond, from easiest to hardest. Accept the risk as it is. Take actions that shrink it until it's small enough to live with. Step back for a while to learn and prepare until you're ready. Or decide not to do it.
That last option deserves more respect than it gets. Deciding against something because the fear is rational is a million times smarter than spending years in the illusion that "one day" you'll do it. That old fantasy keeps draining energy. People can let go of a goal, choose a different one, and be just as happy. Sometimes happier.
For the irrational items, courage and then depth
Irrational fear isn't something to plan around. It calls for gathering courage and taking the items apart, one by one. That takes some effort. It's worth it.
And if someone has done all of that, knows every scenario on the list is unrealistic, and still can't move? Then it's time for deeper emotional work. Personally, I use NLP. I used to be terrified of needles. After one short session working on it, that fear was gone. Since then I've gotten tattoos and sit through dental injections and blood tests. Not every fear goes that fast. Sometimes it takes hours, days or weeks. But it can be done.
You're not your employee's therapist. What you can do is help them sort the list. And stop answering a rational fear with a pep talk, or an irrational fear with a risk plan.
Make sharing failures a team habit
This is the tool I think most teams are missing.
I don't mean the classic "look how bad things were back then" speech. I mean sharing what isn't working right now, with the people close to you, while it still hurts, and after.
I have a habit for rough periods that feel like a big failure. I remind myself that in five years this will be a great story, one I'll tell on stage, in a course, to family and friends. Then I shorten the timeline. Could I tell it honestly in a year, if I do the inner work fast enough? In two months? In two days? Most of the time I end up at yes.
When sharing failures becomes a habit, they turn into stories. They become part of the path instead of a mark of shame. Read the biography of almost anyone who's done something big, and you'll find huge failures in it.
A good way to open this up with a team is a question from my book: which things scared you, and once you did them, you were sorry you'd waited so long? List as many as you can, then look for the theme that keeps coming back. Awareness is the first level of the fix.
And it has to start with the leader. When a manager shares a current failure in a team meeting, everyone hears that failing is survivable here. And every person in that room gets a better failure experience to add to their history. Which takes us right back to the first factor.
Where The Results Triangle comes in
Fear of failure is a good example of something a manager can't reach in and remove. It runs deep, it comes from a history you weren't there for, and it doesn't leave on command.
That's the thinking behind my workshop, The Results Triangle. When a person or a team starts performing below their level, the possible reasons are endless, and many of them can't be fixed head-on. So the workshop gives managers a model with three points that all need to be strong for someone to perform well. Using real cases, you learn to see which of the three is weakest right now, and you get practical tools to build up that specific point. More often than not, performance climbs. And sometimes the original problem, fear included, gets lighter along the way.
Questions event organizers ask
- Can a manager get rid of an employee's fear of failure?
- No, and I wouldn't want to. Fear protects people from real risks. The realistic goal is to make it smaller and keep it out of the driver's seat, by working on past failure experiences, on how capable the person feels, and on how the team talks about failure.
- What's the difference between rational and irrational fear of failure?
- A rational fear points at something that can really happen, like a weak presentation hurting a relationship or a promotion. An irrational fear inflates it, like believing people will laugh and your life is over. Each one needs a different response.
- How should a manager respond to an employee's rational fear?
- Take it seriously and pick one of four responses: accept the risk, act to reduce it, take time to learn and prepare, or decide not to go ahead. Deciding not to is often wiser than years of telling yourself "one day."
- Why should a team share its failures openly?
- When sharing failures becomes a habit, they turn into stories and part of the path instead of a mark of shame. It also gives everyone better experiences of failure, which is one of the things that shapes how afraid they are.